User Support Form

Where Can I get Support for Mineable and The Mineiac Project?

Mineables main support is done through our Discord App – a liveley community of both The Main Mineable & Mineiac Core Team along with many seasoned users where there is generally someone on at most hours globally to assist where possible.

Mineable Discord

The main Mineable Community platform and should be the first place to go for all things regarding the platforms we currently offer.

Support Forms

We are currently implementing some methods of contact via this website for users that may have difficulty in accessing Discord. Please come back for updates.

Other Support Channels

We offer some limited support and feedback via the Twitter X Network and shortly other Social Media platforms coming in due course.

Important! note on unofficial Channels

We are aware of a number of old redundant channels and also channels posing to be part of us, you should only follow or engage with methods of communication that are listed on this website.
We hold no responsability for communication with any medium not listed herein .

Our Support - What to Expect?

Free Support on Official Channels

As a gerneral rule all our support within our SLA (Service Level Agreement) is provided by our team of experts at no cost.

Liveley Community

We have worked hard to bring our users a vibrant and active user network second to none. Our Discord Channel has 40K plus subcribers and is definatley the best port of call to solve issues and also learn from other users.

Enhanced Support When Needed

In the future we plan to implement a fair optional support when a user is out of the normal SLA – and requires extra help – such as setting up Crypto Wallets, Computer Security and troubleshooting other issues not related to the app or services we provide. This is a proposed extra service that we are currently considering.

New Support Methods Upcoming

We realise that many users may not be on certain platforms or wish to be, therefore we are currently in the process of implementing more methods to help our users though our website. Please keep coming back for updated info!

Mineiac Learning Chamber

An exciting development currently in process – where users can benefit from both Videos and Articles to help them win in the world of Crypto – also backed by our new social connect platform. Coming Soon!